Services & pricing

Fixed prices. Clear scope. Paid once.

Every package lists exactly what's included, how many revision rounds you get and what isn't covered. Prices are one-time service fees in USD.

Third-party costs such as domains, hosting, website-builder plans, business email, premium tools and ad spend are not included unless a package says so. You pay those providers directly.

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Not included

Costs that aren't part of our fee

These are either sold by other companies (paid by you, directly to them) or are separate services. If your project needs any of them, we'll tell you before you sign up for anything.

    Policies

    How we work

    Price match

    See the price-match terms above. A matched price is confirmed in writing before you pay.

    Scope and extra requests

    Each package covers what's listed on its card. If you ask for something outside that scope, we'll review it and give you a fixed quote first. Nothing extra is started or charged without your approval.

    Revisions

    Each package includes the number of revision rounds shown. A round means you send all your changes together and we make them. Changes that add new scope are quoted separately first.

    Turnaround

    Turnaround times are targets, counted from when we have your completed project details and files. A date you request is treated as a preference until we confirm it with you.

    Ownership and access

    Your domain, hosting and social accounts are set up in your name. We use the access the platform provides for collaborators or admins, or a screen-share. We never ask for your passwords.

    No guarantees we can't control

    We don't promise search rankings, leads, sales, username availability, or that a platform will approve or verify a page or listing. We do set everything up carefully so you have a solid start.

    Refunds

    Cancel before we start work and you get a full refund. (Work starts when we begin building, after reviewing your project details.) Cancel after work has started but before we deliver your first preview, and we refund 50% of the service fee. Once your first preview is delivered, the fee isn't refundable; your included revision rounds cover changes from there. Costs you paid directly to other providers, such as a domain or hosting, aren't paid to us, so we can't refund them. To request a refund, email us at jacksusefulstop@gmail.com with your order number. Approved refunds go back to your original payment method.

    After handover

    For 14 days after handover, we fix any errors in our own work (broken links, typos we introduced, layout bugs, or something not built as agreed) at no extra cost. Just email us with what's wrong. New features, new content and changes caused by third-party platforms or your own edits aren't covered, but we're happy to quote them as a fixed price first.

    Policy questions